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We are here to answer all your Frequently Asked Questions
How do I order medicines on Apollo Pharmacy using an e-prescription/physical prescription?
Can I order medicines without a prescription?
How do I know if my prescription is valid?
Will I get an invoice if I order medicines on Apollo Pharmacy?
How do I cancel my medicine order?
When will I receive my order?
How can I pay for my order?
Can I reschedule my order?
How do I track my order?
Can I use prescriptions other than Apollo’s to order medicines from Apollo Pharmacy?
How do I download my e-prescription?
How do I upload a prescription?
What long is my prescription valid for?
Why was my prescription rejected?
Why is my order delayed?
Some of my medicines are missing from my order. What should I do?
The medicines I received from Apollo Pharmacy are damaged. What do I do now?
Whom should I contact if I have any payment related issues?