While all products undergo thorough screening and strict quality checks before dispatch to ensure they are sent in perfect packaging, if by any chance your package arrives damaged, torn, or missing items, please get in touch with our customer service team immediately, and they will guide you on the next steps. Even though feminine hygiene products are categorised as non-returnable, exceptions are always made for damaged or incorrect deliveries. For your safety, do not use the compromised items. Please reach out within 48 hours with your order details and clear photos of the issue so the team can quickly verify the error and process a prompt resolution.