I have raised a complaint regarding your product
My Name is Himanshu Tyagi and my mobile no is 8273006633. i am a regular customer
In date 16/3/2026
A milk bottle is purchased in roorkee BSM apollo branch
When i reached in our home and fill the water bottle of milk
I found that the milk bottle temperature is reached extremely high. After that in date 23 march i am requested to your bsm branch sales boys
Please change this milk bottle
But your sales boys misbehaved me and not change my milk bottle
This is very shameful
I humble requested to u please pleased note my complain and set up a enquiry
Your concern about the Apollo Life Premium Steel Feeding Bottle heating to an unsafe temperature and the poor response from the Roorkee BSM Apollo branch staff is important and should be addressed promptly.
⚠️ Complaint and Product Safety
- The Apollo Life Premium Steel Feeding Bottle is made from high-grade SS-304 stainless steel and designed to be safe, BPA-free, and non-toxic. It should not become extremely hot under normal use.
- The product instructions advise against placing the bottle on hot surfaces or heating it in a microwave, as this can cause unsafe temperature increases.
🩺 Next Steps for Your Complaint
- Since you experienced an unusually high temperature and unsatisfactory customer service, it is appropriate to escalate this issue to the branch management or the official customer service team of Apollo Healthco Limited.
- Request a formal inquiry into the product safety and staff behavior at the Roorkee BSM Apollo branch.
- Keep your purchase receipt and any communication records handy for reference.
🩺 Recommendation
Please contact the Apollo Healthco Limited customer support or visit a different authorized Apollo branch to report this issue formally and seek a replacement or refund. If you continue to face difficulties, consider escalating the matter to consumer protection authorities.
If you want, I can explain how to safely use and clean steel feeding bottles to avoid temperature issues.