What should I do about pimples on my scalp despite using medicated face wash?
You should switch to a medicated shampoo containing salicylic acid, ketoconazole, or zinc pyrithione, as medicated face washes are not designed to penetrate the hair and scalp effectively. If the pimples do not improve after a few weeks or become painful or swollen, consult your doctor or dermatologist for further evaluation and treatment.