Frequent pimples with large, painful spots that are not improving with your current face wash and gel may indicate moderate to severe acne, which often needs stronger or more targeted treatment. Continue washing your face gently twice daily and avoid squeezing or touching the pimples, as this can worsen inflammation and cause scars. Since your current treatment is not working, it is best to consult a dermatologist who may prescribe more effective options, such as stronger topical medicines (like retinoids or benzoyl peroxide combinations) or oral medications if needed. Also, use oil-free (non-comedogenic) skincare products, maintain a healthy diet, and apply sunscreen daily to prevent dark spots and further skin damage.