Your condition is most likely impacted earwax, where hard cerumen becomes tightly packed in the ear canal and does not respond well to softening drops alone. A proper diagnosis requires an otoscopic examination by an ENT doctor to confirm the blockage and rule out infection or other causes, such as otitis externa (inflammation of the outer ear canal) or a foreign body. If confirmed, the earwax is usually removed safely using microsuction or gentle ear irrigation under direct visual guidance rather than relying solely on drops.