I have been using Apollo Expert Niacinamide 12% With Vitamin C 2% Face Serum for three months, and the one I bought from a local shop in Asansol was colourless. I am now in Chennai and planning to buy it online, but many reviews mention that the serum is brown. As I have very sensitive skin, could you please clarify whether the colour change is normal and how I can ensure the product is genuine and safe to use?

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I have been using Apollo Expert Niacinamide 12% With Vitamin C 2% Face Serum for three months, and the one I bought from a local shop in Asansol was colourless. I am now in Chennai and planning to buy it online, but many reviews mention that the serum is brown. As I have very sensitive skin, could you please clarify whether the colour change is normal and how I can ensure the product is genuine and safe to use?
Asked by Female, 28 · 1 month ago
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The color change in Apollo Expert Niacinamide 12% With Vitamin C 2% Face Serum from colorless to brown is likely due to the natural oxidation of Vitamin C, which is common in such formulations and does not necessarily mean the product is unsafe.
This color change usually does not increase the risk of irritation for sensitive skin if the product is stored properly—away from direct sunlight, heat, and humidity as recommended. However, since you have sensitive skin, it’s important to watch for any unusual redness or discomfort after use.
To ensure you buy a genuine serum online:
If you want, I can explain more about how Vitamin C oxidation affects skincare products. Meanwhile, consulting a dermatologist before switching products is advisable for your sensitive skin.
Answered 1 month ago