It sounds like you're asking about the return policy for a product if the wrong item is received.

While I specialize in medical advice, generally, most companies do offer a return or exchange option if you receive the wrong product. It’s best to check the specific return policy of the seller or contact their customer service directly to confirm the process and any time limits for returns.

If this relates to a medical product or prescription, I recommend contacting the pharmacy or healthcare provider who supplied it to ensure proper handling and safety.

For any health-related concerns or questions about medications, please consult a pharmacist or your doctor.