Since your eyes remain red and painful even after removing your contact lenses, and the Itone eye drops are not helping, please see an eye doctor or visit an urgent care clinic today. Redness and pain in contact lens wearers can sometimes point to a corneal scratch or an infection that needs specific prescription treatment, like antibiotic eye drops, rather than herbal formulations. For now, keep your lenses out, avoid rubbing your eyes, and use preservative-free artificial tears for comfort. A quick, professional evaluation is the safest way to protect your vision and help your eyes heal quickly.