Potential Causes:a. Non-painful pimples with tough skin can be caused by clogged pores, sebaceous cysts, or localized skin irritation.b. Consider external factors like headphones or hats that may contribute to the issue.

Immediate Steps:a. Maintain good ear hygiene, keeping the area clean and dry.b. Avoid any mechanical irritation, such as touching or scratching the area.

Product Recommendation:a. Topical treatments, like Kevon Lotion, may help with skin texture. Consult with a healthcare provider before use.

When to Seek Medical Advice:a. If pimples persist, worsen, or cause discomfort.b. For an accurate diagnosis and tailored treatment plan.