A wrong product delivery for Lactodex Follow-Up Formula Stage 2 Powder can be addressed by contacting the supplier or seller directly. Since this product is non-returnable, request their assistance for resolution or exchange options.
🩺 What You Should Do Next
- Reach out to the customer service or support team of the seller or pharmacy you ordered from.
- Clearly explain the product mix-up and provide order details for verification.
- Ask if a replacement can be sent or if you are eligible for a refund or credit.
🩺 Important Considerations
- Keep the product unopened if you plan to request an exchange or refund.
- Verify that you receive the correct Lactodex Follow-Up Formula Stage 2 Powder designed for infants over 6 months.
- If nutritional support for your baby is urgent, consult a pediatrician or child specialist for interim advice.
Please consult a pharmacist or pediatrician for guidance if the incorrect product was given to your baby by mistake or used inadvertently.
