Currently, we deliver products only within India and that too to serviceable locations upon presentation of a valid prescription, as per the guidelines of health and regulatory authorities in India, so we are unable to arrange delivery to the US.

We ensure every product is genuine by sourcing only from authorised distributors and official channels. Every pack comes with sealed packaging, a batch number, and manufacturing details that you can easily verify with the manufacturer. Shipments are securely packed to protect product integrity and prevent tampering during transit. For extra peace of mind, you can cross‑check the batch number and expiry directly with the company.

Yes, Mounjaro (tirzepatide) is shipped in a temperature‑controlled cold box to keep it safe and effective. Because it requires special cold‑chain handling, delivery can sometimes take several days. Your order will be securely packed with ice packs to maintain the necessary temperature during transit.

Mounjaro KwikPen 5 mg (0.6 ml) does not come with a needle. It can be used with different pen needles, and your doctor or pharmacist will choose the most suitable length and gauge for you. A common option is 4 mm length and 32 G gauge, but other sizes may be recommended depending on your needs. Always follow your healthcare professional’s advice when selecting and using the needle.

We assure you that Apollo Pharmacy provides only authentic and quality-assured medicines sourced from authorised distributors. All products are supplied after thorough quality checks in accordance with regulatory standards. The Mounjaro KwikPen you received is an authentic product purchased from our pharmacy. If you suspect that a Mounjaro KwikPen looks different from your previous genuine one, do not use it until it is verified as genuine. Please visit your nearest Apollo Pharmacy store with the product and invoice for verification support from our pharmacist team.