Because fexofenadine (Allegra) has not helped, this swelling and pain might be due to something other than a simple allergic reaction, such as a localized skin infection or contact dermatitis. I highly recommend having a doctor examine your ear and neck. They can determine if you need prescription treatments, like antibiotics or targeted anti-inflammatory creams, which antihistamines alone cannot address. In the meantime, keep the area clean and dry, avoid scratching, and apply a cool compress to help soothe the discomfort.
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What should I do if the painful rash and swelling under my ears and on my left earlobe have not improved after taking Allegra?